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Press Releases

ICMA has a virtual press office hosted by ITWeb at www.itweb.co.za/office/cats


Latest News Updates:
- Self-help and value added services in Tanzania
- CRM: Making use of automated out dialing on request
- Machine voice in text-to-speech by CaTS
- Introductory VoiceXML training to international delegates
- Excellent system resilience with voice solutions platform



Editorial Highlights:
- Self-help and value added services in Tanzania
- Multimedia story CRM: Making use of automated out dialing on request




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